Conversation between a buyer’s agent and her clients….

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My partner Kris Feldman has been a very successful buyer’s agent in the Bethesda area for over 25 yrs. Last week she gave our team a talk about working with buyers- I thought it was an interesting insight into the inner workings of a buyer-agent relationship, so I wanted to share some highlights:  

“Whenever I first meet new buyers, I try very hard to understand what characteristics they have set for the home of their dreams.  I am always surprised that the criteria for the home that they want to buy are not well defined.  Since everyone is usually prequalified for their mortgage, the buyer does seem to know what they can afford to pay for the property.  So at least we know a price range.  However, this is not true all the time so I start by prequalifying the buyers. 

Sometimes the area of interest is very clear because they have lived in the general vicinity.  But even this is not always clear in the minds of the buyers.  This makes my job much harder because I have to educate these buyers about neighborhoods and different types of property (single family homes, town homes, condos, coops, duplexes, low rise condos, mid-rise condos, high rise condos, and so on) and also establish their basic housing needs.  For example, are they only going to buy a single family house?  If yes, what style will they consider?  How about a colonial, a rambler, a cape cod, a Tudor style, or a contemporary?  Assuming we know the style of home you may want, what about floor plans?  Does there have to be two bathrooms upstairs, a half bath on the first floor, a family / recreation room, a basement, an attic?  How many bedrooms are required?  Does the master bedroom need to be on the first floor to accommodate a handicap, or can it be upstairs?    The list can be endless, and that is the point.  There is no need to pile into my car and begin touring properties if my buyers do not establish the basics for the tour.  Just like going to the grocery store, you need to prepare a list in advance of what you want to purchase.  And it is important to carry your list with you whenever you tour properties.  This will help clarify in your mind how to pick one property over another – check your criteria and see if they are met. 

Another great way to decide on a property when you finally get out and start looking is to compare the first property to the second and make a decision about which one is better for you (A versus B and you chose B).  Then you tour the third property (C) and compare it to the better of the first two you saw (B).  So you always have one property pitted against just one other.  That way, when you get to the end of my tour for you, it is easy to recognize which of the 10 properties you saw is the “best” according to your criteria.  That should be the property for which we write a contract.”

Basement Sump Pumps 101…

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Anytime you have a basement, there is a chance that record rainfall will produce a wet basement.  Water can collect below the concrete floor and then finds its way into your basement.  In older homes, water can also penetrate though joints in cinder block walls.   

The standard remedy is the creation of a “French drain” around the perimeter of the basement.  By this I mean that a contractor (water proofing company) will dig a trench about a foot wide and a foot deep all around the inside perimeter of the basement.  This trench is filled with gravel and PVC piping with holes and a water trap that fits against the cinder block walls to catch any wall leaks and then wraps under the stone.  The theory of the design is that as water floats up from below the concrete or down cinder block walls; it is channeled into the water trap and into the PVC piping.  As water fills the piping, it flows to a four foot pit with a plastic container designed to collect the water.  There is a pump in the pit and it is connected to PVC pipe that goes to the exterior of the home and away from the property.  The pump ejects the water out of the pit and into the PVC pipe to the outside.  So water continually goes from inside the home to outside the home without ever touching the living area of the basement. 

It is important to note that the pump used to eject water out of the pit in the basement floor to the outside uses electricity.  Any interruption in the power source will stop the pump and put the basement living area at risk.  This can be solved by using a battery back up system for the sump pump.  The system is fairly fool proof then. 

The buyer of your home just presented you with an itemized repair list…now what?

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I recently sold one of my clients’ homes in a

Bethesda neighborhood, and the buyers got their financing (no small task these days!).  The buyers also did an extensive 4 hour home inspection.  They then submitted to the sellers a list of 15 items on the property to be repaired or replaced.  The first thing my sellers asked was “can we do the repairs ourselves and save some money, or do we have to hire licensed (expensive) contractors”?   

The answer is somewhat complex so I need to respond that in some cases you can do some of the repairs yourself and in (most) other cases it is wise to hire a licensed contractor.  Let me explain.  If a light has burned out in a fixture and the inspector reported the fixture not working, the seller can easily fix the problem by him/herself.  Simply change the light bulb.  On the other hand, if the inspector said the roof leaks and the seller patches the roof and tells the buyer it is fixed, then the seller remains responsible for the repair after settlement.   

Should the roof leak again in the same place shortly after settlement, the seller (who in this case is moving out of state) will be required to make the repair good.  This can create all kinds of logistical and financial issues for my seller.  It is much smarter to hire a local roofer, let the roofer do the repair and let the license of the roofer be on the hook to ensure the quality of the job. 

We simply cannot be a jack-of-all-trades.  I really feel that it is best to leave electrical, plumbing, roofing and HVAC issues to the professionals with licenses.  For serious structural repairs you should hire a general contractor for the same reason described above.  This could involve subcontractors doing carpentry, gutters, masonry, chimney flue repairs, and so on.    

Sometimes efforts to save money end up costing a lot more because of duplication of effort and having to correct inappropriate and amateurish work.  I advise my sellers not to be “penny wise and pound foolish” as the old saying goes.  Remember, the buyer will likely bring the home inspector back for a final walk through and the buyer will expect a quality job.  Inspectors can be wrong so an invoice from a licensed HVAC contractor saying the furnace is in operating order “trumps” the opinion of the inspector or buyer saying it is not working properly. 

As a seller, you do not want some petty item to create a dispute that slows down settlement and prevents you from obtaining all of your equity.

Negotiating the Home Inspection

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I wish that I had a dollar for every transaction where the seller did not want to negotiate away the various home inspection items requested by the buyer.  I would have quite the sum by now. However, we need to take a step back from the deal and look at the money involved and how to make everyone a winner. 

In the typical real estate transaction in a hot seller’s market, there may be no home inspection done at all.  After all, it is likely that there were multiple contracts and the rival bidders eliminated as many of the contract contingencies they could to make their offers more competitive in the seller’s eyes.  If you were the buyer, it was not material to the deal if there were potential hidden repair costs since you were bidding $10,000 or more over the asking price anyway.  So what if there were a few thousand dollars more of miscellaneous costs? 

However, in a buyer’s market, no stone is left unturned in various property inspections.  Sellers are often asked to repair / replace structural, electrical, mechanical, and plumbing items.  Often the buyer really does not want the seller to make the repairs or to have the repairs done.  The buyer prefers to have his own repair contractors do the work to the buyer’s satisfaction.  So a dollar amount is proposed to the seller in lieu of the repair list being completed. 

This starts a second round of negotiating (sale price for the property was first).  The buyer wants $15,000 and the seller wants to give only $8,000.  There is a counter offer at $12,000 from the buyer.  The seller only wants to give $10,000 but may not want to lose the deal over the difference ($2,000).  

How could we help the seller analyze the deal to see if it is time to take the buyer’s offer and be sure the deal is completed?  One approach is to determine the net proceeds of sale and look at the difference in the buyer and seller’s position as a percentage of the proceeds.  For example if the seller is netting $400,000 from the sale, the argument over $2,000 represents one half of one percent of the proceeds.  If the smaller amount of proceeds of sale ($400,000) are invested in a CD yielding 3%, ($12,000 per year), the seller need only invest the proceeds for a few months to recapture the ‘lost’ proceeds ($2,000).  It is definitely time to take the deal and secure the $400,000. 

It is important to help the sellers rid themselves of the emotions of the transaction and concentrate on the net proceeds and potential opportunity costs of not completing the deal.   

If you have any concerns about your sales transaction, send me an e-mail or call me to have a frank discussion of the potential loss or gain from your property sale decisions.

If you were ask me to name the number one mistake of beginning residential real estate investors…

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 I would have to tell you that it would be their inability to analyze potential tenant markets.  What do I mean by this?  We’ll, it is simply the fact that new investors tend to always seek only the highest quality tenants for their property.  This is not a bad trait, but it does eliminate a lot of potential tenants who might have had some credit issues, employment issues, and resource issues but would nonetheless make excellent long term tenants. It also creates unnecessary vacancies and costs you money. Search for tenants who can pay market rent, who will occupy your property immediately and for a long time (so you can receive the economic benefits of owning that particular real estate for up to 10 years), tenants who will maintain the property except for normal wear and tear, who can pay increased rents over time, and who understand their lease and the penalty provisions within the lease. There is an entire segment of the potential tenant market that receives government vouchers for housing accommodations that often go over-looked by inexperienced landlords.  Their rationale is that these tenants will mess up their property, or they cannot get them out of the property, or they will not pay the rent, and so on.  In general, this is just not true.  These are irrational beliefs unsubstantiated by the facts. Through our investment group we have had a chance to experience and understand this program a little better. Here are some  basic points:  

o       First in most jurisdictions, the landlord needs to take a course from the county to qualify as a Section 8 landlord. 

o       Next, the property to be leased has to be registered with the Section 8 Administrative Office.  The property will be inspected by the Section 8 agency to be sure that the property meets minimum safety and housing requirements. 

 o       The Section 8 agency will notify eligible tenants of the availability of your property (lowering your advertising costs).  Potential tenants will need to have received a voucher from the Section 8 office that meets the landlord’s rental requirements.  o       It is the potential tenant’s responsibility to contact the landlord, and to bring the landlord the voucher and ask to be considered for the property.

  o       The landlord has a right to check the credit and the employment of the potential tenant.  The tenant pays for the credit check.  o       The Section 8 agency will contractually guarantee a portion of the rent and security deposit and pay the landlord promptly on the 1st of the month.  Depending on the tenant’s status, the Section 8 agency may pay the entire rental amount. 

Also important is the fact that because of the economic status of the potential tenant, it is likely that accepting a Section 8 tenant will provide the landlord with a very long term tenant – 5 years to 15 years is not uncommon.  This gives the landlord an excellent opportunity to have a guaranteed income for the property and a long term increase in the equity of the property from appreciation. 

I would also tell you that rental amounts can be increase from year to year as taxes, insurance and capital improvements occur. As for property maintenance, the Section 8 staff requires an annual inspection of the property and they expect the tenant to do their part to maintain the condition of the interior of the apartment.  The tenant is always at risk of losing their housing voucher if they violate the Section 8 rules.  This is a very large motivating factor for tenants to behave in your property.  The Section 8 tenant can also be evicted just like any other tenant for failing to meet the terms and condition of the landlord’s lease. I am a big supporter of this program. 

We have renovated apartments and town home properties and immediately leased them to Section 8 tenants. We have also built modular single family properties and rented them to Section 8 tenants.   They have been among our best tenants despite their impaired credit history, and their lack of resources.  And we have long term Section 8 tenants in some of our investment properties today.  Investors need to learn about this program and take advantage of all it has to offer.  You will not be disappointed.

Navigating Initial (New) Condominium Fees…

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With a few new condo buildings in the

Bethesda area either selling or in construction; one of the most popular questions we get (from our condo buyers) has to do with being “first”. By “first” they mean being part of the initial round of purchasers to settle on their new condominiums. They want to know if they should expect any problems or complications to stem from being in this group. I believe there is one potential problem, and thankfully, it occurs rarely. 

If you are in the initial round of purchasers to settle on your new condominium, you will have received budget documents and notification of the condominium fee structure for the entire association.  The assumption in these documents is that all of the units will eventually settle and everyone will pay their fair share and the budget is an actual fair representation of the cost of operation, maintenance and reserves required.  If any one of these three assumptions is wrong, there can be trouble ahead.  

For example, if the units are slow to sell, the developer is still responsible for making the condominium payments for the unsold units.  Failure on the part of the developer to meet this obligation will clearly place the budget of the association in jeopardy.  Regardless of the number of units sold, the building will still need to meet the costs of utilities, security, maintenance, trash removal, and so on.  The burden of any shortfall will fall on the association members who settled on their units.  The same is true if 20% of the owners failed to pay their dues. 

This is why it’s common to see authority in the condominium documents to file suit and attach liens and sell the units of owners that are not paying their fees.  However, in the meantime, the building and the association need an influx of capital to make things run smoothly.  So now you may face a special assessment to make up the shortfall.  This may occur over multiple years. 

This situation can get really out of hand if the developer goes bankrupt because of the delay in the legal process, and the difficulty to get the remaining units sold. 

So in addition to inspecting your potential purchase and reading all those condominium documents, spend some time learning about the developer, his past projects, his current financial situation, existing lender financing for the developer, project timeframes for completion, sales to date, market conditions, and determine the likelihood of the project being unable to sell out. 

As always, due diligence in the early phase of a purchase can be worth its weight in gold. A well informed and experienced  buyer’s agent can also be of great help.

The magic word when thinking of becoming a real estate investor …

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Long term- think long term. I have been working with long term real estate investors for over 20 years.  These individuals and groups are not looking for a quick return.  Instead, they are looking for a viable option for a huge profit over a long period of time.  For example, a property that I sold to an investor in 1989 for $146,000 was sold by the same investor in 2005 for $1,350,000.  This long term investment required a large commitment to maintenance and periodic upgrades.   

Long term investors select properties in areas that they expect to provide long term appreciation, and where they can collect reasonable rents,   Rather than do the minimum necessary to rehabilitate a property and sell for a small quick profit, these investors create value by doing substantial upgrades and they patiently wait for appreciation to increase the underlying property value. 

However, these investors must deal with a host of issues.  First, they have to be able to deal with renters.  The investors also need to understand all the various tax implications of their investment.  They also need to have done their homework to be sure that the long term appreciation rate for the area is positive and likely to continue that way.  Finally, my investors need to have the capital and reserves to make the property cash flow, and remain in service.  A good real estate professional who is also a long term investor can help with this analysis. 

As the investment is maintained and improved over time, the investor can increase rents.  To do otherwise leads to long term vacancies, tenant dissatisfaction and a reduced property valuation.  It becomes cost efficient to repair small problems right away before they become much larger in scale with neglect.  My investors feel it is important to have a maintenance schedule for each property and a log of each repair.  The tenants appreciate a well maintained property, and they tend to remain in the property for longer periods of time than would otherwise occur. 

Appraisers, attorneys, real estate brokers, and other investors can be valuable contacts when it comes to making these investment decisions.  When it is time to sell, I am always available to my investors to advise them regarding the possibilities of a tax free exchange, or the implications of a sale and capital gains treatment of the proceeds.

Think you’ve been discriminated against? What to do…

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As a real estate professional, I sometimes meet buyers or renters who feel like they may have lost an opportunity to own or rent a home in the past because of discrimination.  My clients may be somewhat unsure about what happened, and they usually ask me “what should we do?” 

In a situation where someone believes their rights may have been violated, it is important that they contact their state and local fair housing center.  You can find the appropriate contact in the database of the National Fair Housing Alliance (202/898-1661, or www.nationalfairhousing.org ). 

Another source is the U.S. Department of Housing and Urban Development (1-800/669-9777, TDD # 1-800/927-9275 or www.hud.gov ).  You will be asked to provide your name and address, the name and address of the person your complaint is against, the address or other identification for the housing involved, a short description of the alleged violation, and the date(s) of the event that caused you to believe your rights were violated. 

When in doubt, talk to the experts. 

There are 2 sides to every story…

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As I talk about real estate with my colleagues and friends, I emphasize that there is always a bright spot somewhere when adversity in the American real estate market is what most news articles and pundits talk about. 

For example, falling home prices have opened up home buying for many more Americans.  As a result, 53.8% of all new and existing homes sold nationwide during the first three months of 2008 were affordable to families earning the median household income of $61,500, according to the latest Housing Opportunity Index released by the National Association of Home Builders (NAHB). 

That is up from a level of 44% during the first three months of 2007 with home prices the most affordable they have been since the three month period ending June 30, 2004. 

It is a fact that as credit tightens, fewer buyers show up in the marketplace, and home prices fall.  Then affordability increases and opportunities in real estate reappear. 

Investors have always recognized that there is a real estate opportunity somewhere no matter what the overall market seems to be doing.  Their money is portable and they seek out those opportunities across the country.  Similarly, as foreign currencies increase in value as compared to the dollar, foreign investors seek real estate opportunities in our country as a way of taking advantage of their new purchasing power. 

If you want to talk to me about finding a real estate bargain, e-mail at jane@janefairweather.com me or call me at my office. (301) 530- 4663

Foreclosures Are Not For Everyone (Part 3)

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We’ve discussed doing your homework to find a foreclosure worth bidding upon at the courthouse steps (or wherever it is in your jurisdiction).  Now, what about bidding strategies?

Some investors seem to feel that you get the best deals early in the auction.  Many bidders are there to see how it works, and others are just sizing up the competition.  That leaves the initial sales to the experienced and aggressive participants.  You should go to a few auctions and observe the process for yourself before you actually bid. 

Usually, the lawyers running the auction for these properties are on the phone with the lenders involved, taking their last minute instructions (minimum acceptable bid, etc.).  These conversations are not disclosed.  Then the lawyers check your eligibility to bid.  They ask that bidding parties show them their certified funds in the amount advertised.  No exceptions!  Any exception to the process makes the sale subject to legal challenge – a costly mistake for the lender’s attorney.

The attorney will ask for a specific initial bid amount.  If the crowd thinks the property is not worth this amount and nobody makes a bid, the foreclosure sale is concluded and the lender ends up owning the property.  The property then goes into their REO (real estate owned) department, a real estate agent is hired to get the property ready for sale and it is put on the retail market.

If there is equity above the lawyer’s asking bid, offers will be shouted out or there will be a raised hand.  You need to know the range of offers you are willing to make and stick with it.  You can sit back to the last call and try to make a final bid above the last bid to win the property.  I prefer to watch what the ‘regulars’ are doing for awhile, then join in.  It helps to get a better sense of what my competitors feel is the value of the property.  You need to ask yourself why the regulars are not bidding over you.  They clearly think they cannot make money at that level.  But this does not necessarily mean that you cannot make money if you win the bid.

The highest bid will be announced and you will be asked to come forward, endorse over your certified funds, and sign a number of legal documents making you responsible for the property and going to settlement after the court validates the sale.  The validation process can take as much as 6 to 12 months depending upon how backed up the court is, any appeals by the former owner, and any problems with the sale itself.

You can use this period to get your financing in order to settle on the property, to arrange for the eviction of any residents in the property, to visit the property and to determine the level of effort necessary to rehab the property.  The eviction process and property improvements cannot start until after the settlement.  You will usually get 30 days notice of the settlement date.  The newspaper announcement for the property will explain that you may be paying all the closing costs including the transfer and recordation costs which can be large.  So include all these costs in your analysis before the bid.

You always need to hope for the best, but plan for the worst regarding the condition of the property.  This is why in our investment club we tend to buy foreclosures with a long term hold strategy.  Time (and capital) tends to heal most problems with “tired” real estate.

Also, you need to be aware that not all lenders will finance foreclosed properties because the appraisal may require access to the inside of the property that you cannot get.  Some small community banks will do these loans but usually at the 60% to 75% loan to value range.  The valuation may be low because the exterior of the property is poor and the lender wants to be conservative.  So you also need to plan on refinancing your capital back out of the property once it is repaired / renovated and the lender can get inside.  These costs are duplicative of the acquisition costs, but they help you get your capital back for the next deal.

Finally, I cannot overemphasize how important it is to use a good attorney for these transactions.  A good foreclosure attorney can save you lots of money.  Just as an example, in certain circumstances, they can petition the court to reduce your costs as you wait for settlement.

Feel free to contact me  with your questions.  I look forward to hearing of your success.